Current reception / reservation times
(during lockdown)

Monday to Friday from 9 a.m. to 6 p.m.
Saturdays, Sundays and public holidays from 9 a.m. to 2 p.m.

Our reception can be reached under tel. +49 (0) 8362 8888 or via E-Mail: info@hotelruebezahl.de

If you have any questions about your reservation or our offers, please do not hesitate to contact us.

 

As of April 5th, 2021:

The lockdown was unfortunately extended for the 5th time, this time until April 18, 2021.

Unfortunately, the hotel industry has still not been given an opening perspective. On April 12th the government will again be regarding further steps for a possible reopening.

As you can imagine, a hotel on our level cannot be reopened spontaneously. We need a lead time of at least 2 weeks until everything is ready again and we can pamper our guests in the usual quality.

We would be delighted to be able to pamper you again after these turbulent times. Please remain loyal to us and keep your fingers crossed for our industry!

Your Thurm family and the Rübezahl team



PS: If your holiday booking is made within this time, we will contact you as soon as possible. We would be happy to rebook your stay free of charge or issue you a voucher. We ask for your patience because of the many inquiries.




Free COVID-19 tests for our hotel guests

For your carefree vacation we offer our guests free covid quick tests on site. We can also organize PCR tests for you.

What is being tested?

All hotel guests can be tested for SARS-CoV-2 using rapid tests for active infection.

When and where is the testing carried out?

Daily: In our Hotel in the meeting room. The exact time will be announced on site. A short-term test is always possible on request.

How will it be tested?

The swab collection in the nasal cavity is carried out by our trained staff.

How long does the test take or when will I find out the test result?

It takes about 1 minute to carry out the test, and you will receive the result after about 15 minutes.

Is a PCR test also possible?

The free drive-in test center in Füssen is available several times a week (approx. 5 minutes away by car). We are happy to help you reserve your desired appointment.

The most important measures for your and our safety:

  • We offer free COVID-19 tests for our hotel guests
  • We test all of our employees at least once a week to ensure safety!
  • Increased hygiene measures: surfaces are regularly disinfected, regularly ventilated, constant controls and training for employees as well as disinfectant dispensers at all important locations
  • Adjusted cancellation conditions for more flexibility, see FAQ.
  • We see legal safety requirements as a minimum requirement


The measures are continuously adapted to the official requirements of the government. (Short-term changes must be expected daily)

Face masks mandatory

The Rübezahl crew

All of our employees wear mouth and nose protection. The hotel reception as well as the BeautyAlm reception is equipped with Plexiglas panes.

You as a guest

Wear suitable mouth and nose protection in public areas. We also ask you to use gloves at the buffets, which you will find on site. You are welcome to take off the mask at your personal areas such as your table, your room or your lounger (the minimum distance is always ensured here).

Culinary: enjoy safely

  • A face mask must be worn on the way to the restaurant. The face mask can be removed at the table

  • In order to be able to guarantee a smooth process, an employee will accompany you directly to a free and disinfected table in order to avoid waiting times and crowds of guests.

  • Breakfast: We serve a rich à la carte breakfast at the table to avoid crowds. A selection of specialties to enhance your breakfast experience is provided at the buffet.
  • Special Half-Board: The lunchtime, the cake Buffet in the afternoon and the evening treat will just change a little bit. We only avoid buffets
  • Our service and kitchen employees all work with face masks

Wellness & Spa: by far the most relaxing

  • The entire spa area (exception: steam sauna and tepidarium) is completely and unrestrictedly available to our guests.

  • You can stay in your personal resting places without a mask.
  • Massages and beauty treatments will take place as usual in compliance with the safety and hygiene measures.
  • All relevant surfaces are disinfected and cleaned several times a day.
  • The necessary distance is provided everywhere!
  • Our Suggestion: Book our private spa or one of our themed suites with whirlpool, infrared sauna and steam bath for even more relaxing spa moments.

 

Ventilation & air filter

  • Our ventilation system in the public areas has been expanded with anti-Covid air filters.

  • Your room will be ventilated for at least 30 minutes before arrival.
  • Our meeting room was equipped with an anti-Covid air purifier.

Enough space for yourself

Treating each other carefully means always keeping a distance of at least 1.5 meters. We made sure of that and changed a few things so that this will always be possible.

Frequently asked questions about the current situation:

Is there anything to consider when you arrive or during your stay?

  • Guests must wear mouth and nose protection in all public areas, e.g. when entering the hotel, in the lobby, during massage treatments and on the way to the restaurant.

  • We guarantee check-in from 3 p.m. If the room is ready for occupancy earlier, we can notify you by phone in order to avoid unnecessary waiting times at the reception.
  • In order to speed up the check-in and avoid waiting times, we ask you to fill in all your details in the online check-in email before arrival.
  • Sufficient waiting areas are provided in the lobby to allow the necessary distances.
  • On the day of departure, we ask you to vacate the room by 11:00 a.m.
  • Cashless payment is possible.

Which outdoor activities are possible during the stay?

  • Our active guide has prepared a great weekly program for you and shows you the Allgäu from its most beautiful side. Take part in a guided hike, bike tour, visit to the hotel's own apiary or take a yoga class in the mountains.

  • Our rental bicycles and e-bikes are ready and can be rented daily. These are also disinfected after each use.
  • The hotel's own BMW i8 Roadster guarantees pure driving pleasure - perfect for a trip into the countryside with a picnic basket.

What is the hygiene and safety concept?

  • Together with hygiene experts we have implemented new safety and hygiene regulations for our guests and our employees.

  • To protect our guests and employees, we point out and inform about generally applicable rules of conduct in public areas.
  • Of course, our employees all wear face masks and regularly clean and disinfect their hands.
  • Disinfectant dispensers are available for our guests in all public areas.
  • Small disinfectant bottles can also be bought at the reception for private use.

What are the cancellation rules?

  • If you won’t be able to start your vacation due to a Corona-related reasons, our cancellation conditions apply as follows:

  • You can postpone or cancel your booking up to 7 days in advance, free of charge. A medical certificate is required as a proof for this.