Dear R√ľbezahl guests & friends,¬†


Since the 30th of mai 2020 we are open again and we are very pleased to welcome you back in our boutique hotel !

We would like to keep you up to date with the latest information and measures. To help you plan your well-deserved vacation, you will find all the important questions about the current situation in Bavaria / Germany.

Take a look at our holiday offers - we look forward to your inquiry!

 

All questions about the current situation:

Arrival:

  • Due to official measures, guests must also wear a face mask when entering the hotel, the hotel lobby, during massage treatments and on the way to the restaurant (public areas).
  • We guarantee check-in at 3 pm. If the room is ready to move into earlier, we can notify you by phone to avoid unnecessary waiting times at the reception.
  • To speed up the check-in, you can send us all the important information for the registration form in advance.

Can I use the wellness area and book a spa-treatment? 

  • The wellness area is completely open. With the exception of the steam sauna
  • Massages and beauty treatments will take place with the safety and hygiene measures. (a face mask must be worn during the treatment)
  • All relevant surfaces are disinfected and cleaned several times a day.

Special rules in the restaurant: 

  • Due to official measures, guests must also wear a face mask on the way to the restaurant (all public areas). No face mask is needed at the table.¬†
  • Do you have a reservation at our restaurant? An employee will show your table.
  • Buffets are at the moment not allowed. We are currently serving our guests an a-la-carte breakfast at the table instead of a buffet

Guided guest activites: 

  • We arrange every week guided hiking tours for our guests. If you would like to participate we recommend you to bring your hiking shoes with you.
  • Our rental bikes and e-bikes can be rented daily. These are also disinfected after each use.
  • Our recommendation for you: The hotel's own BMW i8 Roadster Cabrio guarantees pure driving pleasure - perfect for an excursion into the countryside with a picnic basket.

Cancellation policy:

  • With your creditcard, you guaranty our reservation at our hotel.¬†In case of late cancellation¬†(30 days before arrival or lesser)¬†or no-show, and we can't find another substitute for the room, we will debit 70% of the total price.¬†
  • Cancellations based on corona / diseases can be canceled and postponed up to 7 days in advance.¬†A doctor certificate is required as proof.