Important opening hours and times
- Reception: 7:30 - 10:00 p.m.
- Check-in: from 3:00 p.m.
- Check-out: until 11:00 a.m.
FAQ | Things to know
Useful information for your holiday in the Allgäu
Opening times
Louis II restaurant
- Breakfast buffet: 7:30 - 10:30 a.m.
- Lunch snacks with salad buffet: 12:30 - 2:00 p.m.
- Cake buffet: 2:30 - 4:30 p.m.
- Luxury board package in the evening: arrive at the restaurant from 6:00 - 8:00 p.m.
- À la carte: noon - 9:00 p.m.
Gams & Gloria gourmet restaurant
- Arrive at the restaurant from 6:00 - 7:00 p.m.
- Friday to Sunday
- The gourmet restaurant is not open all year round: more information
AlpenRausch bar & lounge
- Daily from 3:00 p.m. - midnight
- Outdoor pool and whirlpool: 7:30 - 9:00 p.m. (until 7:00 p.m. in winter)
- Relaxation rooms & indoor whirlpools: 9:30 - 9:00 p.m.
- Saunas: noon - 9:00 p.m.
Wellness treatments in the Beauty Alm
- Daily from 9:00 - 6:00 p.m. or on request
The opening hours of the Rohrkopfhütte mountain hut vary depending on the season and weather conditions.
- You can always find the latest information at: Rohrkopfhütte mountain hut
Rooms & suites
- Almost all rooms & suites in our boutique hotel have a balcony or terrace.
- Many rooms offer a spectacular view of Neuschwanstein and Hohenschwangau castles. Some room categories, such as our junior suites and themed suites, all have a castle view.
- If a view of the castle is a must for you, please let us know when you make your reservation. We can guarantee such a room for a surcharge of € 20,- per day. If no room with castle view is available on the desired travel date, we will offer you a comparable room in the same category.
More information at: Rooms & suites
The lovingly furnished, anything but homogenous rooms are hallmarks of our hotel! This means that there may be different layouts, variants or details even within the same room category. When you stay with us, however, you can be sure that the style and design of the room are always true to the chosen category!
All our bed linen is allergy-friendly and all rooms have parquet or tiled floors.
If you have any other requirements, simply let us know when booking and we will provide you with a suitable room.
Please understand that we cannot promise to be able to reserve specific room numbers or floors for you, but we will do our best.
- However, you’re always on the safe side if you book one of our unique themed suites - because these are one of a kind. ;)
Activities
During the warm half of the year we offer our hotel guests:
- Free city bikes
- E-city bikes for a fee
- E-mountain bikes for a fee
Guests of our suites can use e-bikes for one day free of charge. Our suites: Link
Advance reservations are not possible.
From 1 May to 31 October
We have teamed up with PORSCHE to offer our hotel guests the opportunity to explore the Allgäu in the brand new and fully electric Porsche Taycan 4S.Our exclusively created excursion routes around the Alpine world close to Neuschwanstein Castle help you explore every last detail of this technical masterpiece.
- You’re welcome to book our E-Porsche at the hotel (subject to availability).
- For the the special offer and further information, see: Highlights
** Drivers must be at least 21 years old for insurance reasons.
** A deposit of € 500,- must be paid by credit card or cash when taking over the car.
Guided activities take place several times a week and include
- guided hikes, for example to our own mountain hut, the Rohrkopfhütte
- snowshoe hikes in winter
- tour of our own apiary
- torchlight hikes
- and much more.
Please understand that we cannot tell you in advance which activities are planned and on what day they will take place. This depends on a range of factors.
Guided activities are subject to a minimum number of participants.
We will be happy to arrange tickets for you for
- Neuschwanstein Castle
- Hohenschwangau Castle
- Museum of the Bavarian Kings
- and discounted combined tickets
Have a think about what day and (about) what time you’d like to visit the royal castles. We will be happy to forward your requests to the ticket service.
Note on last-minute requests:
- Requests for visits between Tuesday and Friday can be made no later than 2:00 p.m. before the desired visit date.
- Requests for visits between Saturday and Monday must be made by 2:00 p.m. on Friday at the latest.
- Unfortunately, requests made at shorter notice will not be considered or confirmed by the Ticket Centre.
- There are often tickets available on the same day, which can be purchased at the Ticket Centre in the morning, but unfortunately these are purely a matter of luck.
Another alternative is the official online ticket shop.
P.S.: If you cannot find any tickets available online, we may still be able to assist you with our special quota.
Booking / arrival & departure
We guarantee check-in on the day of arrival from 3:00 p.m.
You can arrive any time after 3:00 p.m., and we ask you to check out by 11:00 a.m. We can store your luggage at the hotel if you wish.
You are welcome to have a look around Schwangau until check-in time. You can also make the most of our Louis II restaurant or enjoy some early relaxation in our boutique spa from 11:30 a.m. If you’re arriving after 8:30 p.m., please let us know briefly by phone: +49 8362 8888
Our reception is not staffed 24 hours a day.
We can offer late check-out or early check-in, depending on capacity. We can let you know whether this is possible 24 hours in advance at the earliest.
In this case, your room would be available until 5:00 p.m. or ready from 9:30 a.m. for an extra charge.
The room rate includes a host of services, such as the use of the wellness area, parking and WiFi. There is also plenty on offer throughout the day as part of the luxury board package.
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You can find a detailed list at: All-inclusive services or Luxury board package.
You won't find a better price for our hotel anywhere else than when you book directly with us.
- Please note that our vacation packages and offers can also only be booked directly through us.
- Please contact us directly if you find a booking platform on the internet that violates our price promise! We will then guarantee you a better offer.
Advantages for direct bookers in comparison
- Price advantage over online and travel agencies (best price guarantee)
- More flexible rebooking and cancellation conditions
- Personal service & individual requests
- Advantages in room allocation
- Larger selection of room categories
- Additional services can be booked directly, such as our Luxury board package and the castle view guarantee
- Exclusive offers on our website
We definitely support our guests travelling to their dream holiday by train. If you choose to arrive by rail, we’ll gladly pick you up from Füssen train station free of charge. Please tell us your exact arrival time 24 hours in advance. If your connection is delayed, please let us know. Thank you very much!
The cancellation policy may vary depending on the period and the room rate booked. You will receive detailed information during your online booking process, after your booking request or you can read it in your booking confirmation.
In case of a cancellation within the respective cancellation period, we can only waive a cancellation fee if the room can be re-rented. The same applies to late arrivals or early departures.
- We recommend that you take out travel cancellation insurance. You can conveniently take out a policy at the point of booking.
Book with ease through our partner Allianz Travel for peace of mind: click here
Wellness & spa
Due to high demand, we recommend booking appointments at our spa-center Beauty-Alm in advance.
You can find our complete range of services here: Beauty Alm treatments
The best way to do this is to email your appointment requests directly or request a callback for advice at: beauty-alm@hotelruebezahl.de
Culinary delights
We are happy to cater to your needs. To enable us to do so, we kindly ask you to inform us before your arrival.
Depending on the extent of your restrictions, we may not always be able to respond spontaneously at the usual level.
Please note: Within our pampering board, we reserve the right to charge an additional fee of €10 per person per day for particularly complex allergies/intolerances to cover the additional individual effort involved.
Important to know:
Even though our kitchen team works with the utmost care, (cross) contamination cannot be ruled out. Notifications that are only made on site cannot always be taken into account in full.
In very special cases, it is not always possible for us to cater to every type of allergy or intolerance when preparing our meals.
Our special half board package includes
- Hearty breakfast buffet: including hot drinks, juices and our Rübezahl sparkling wine
- For lunch: a crisp seasonal salad buffet, a soup of the day and a market-fresh dish of the day
- Afternoon: an array of sweet creations from our cake buffet
- in the evening: Exquisite four to five-course à la carte menu
- You can also dine at our hotel’s own mountain hut - and have your Sunday breakfast there if you so wish
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Extensive breakfast buffet: Includes hot drinks, juices, and our Rübezahl sparkling wine.
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Lunch: A crisp seasonal salad buffet, a soup that changes daily, and a market-fresh dish of the day.
- Afternoon: A selection of homemade cakes and strudels from our patisserie (in summer, there is also an ice cream truck).
- In the evening: 4- to 5-course menu of the highest quality
In addition, you can also dine or have breakfast at our hotel's own mountain huts, the Rohrkopfhütte or Edelsberghütte.
Children
We love children and are child-friendly!
- Our room recommendation for holidays with children: AllgäuGlück suites (enough space for extra beds) and the Schlössl suite (2 bedrooms).
- Our outdoor pool is accessible for children, however we do not provide lifeguards. Children under 12 years of age are not permitted to access our wellness area.
- Our hotel is ideal for families who like to be out in nature and enjoy new experiences and adventures together. We do not offer childcare or a children’s playroom.
Dogs
Dogs welcome
- You are welcome to bring your dog with you on request. We charge €28 per night (without food).
- To ensure a pleasant stay, we provide a dog blanket (size M or XL), two bowls with mats, and a welcome treat.
- Please note that dogs are only allowed in your room, in the lobby, at our hotel bar, in the Romantik Salon of our Louis II restaurant, and in our hotel's mountain huts. Please keep your dog on a leash at all times in all areas of the hotel.
Everything else
Our entire hotel, including the rooms, is a smoke-free zone. You are welcome to smoke in much of the outdoor area.
You can park directly at the hotel free of charge. Guests of our hotel can charge their electric car with green electricity at one of our three charging points for a charging fee.
Please understand that we cannot reserve a parking space with a charging station in advance.